Expert Physio & Wellness Advice

Do I need a referral?

You can self refer and get rapid excess to professional help. We are registered with all major insurance companies, and advise you to contact your insurance prior to attending a physiotherapy assessment to obtain authorisation for treatment .

How long will my appointment be?

We allow 60 minutes for our initial assessment as it is imperative we listen to you and have sufficient time for a thorough clinical examination to ascertain the source and cause of your problem. Each subsequent visit for further treatment will usually be 30 minutes.

What to wear?

We recommend to wear loose fitting clothing and even consider wearing shorts if your suffering with a lower limb complaint. Should you prefer to bring someone to accompany you into clinic this is permitted.

What to bring?

We ask all patients to bring along all relevant information in relation to your injury including XRAY’s, CT scans, MRI scans and ultrasounds .If you are a private patient and have private health insurance (which includes physiotherapy) then bring with you your health insurance membership

What happens on the first treatment?

The first thing that will happen is you will meet your treating therapist and discuss with them the nature of your complaint. We will ask a series of questions that will help us to identify all the contributing factors to your complaint and help you to set some goals you would like to achieve throughout your treatment. This will help us to start to piece together a picture of what is causing your symptoms. We will then perform a physical examination to help us determine exactly which structures in your body are at fault. We will assess all structural, mechanical and neurological factors that may be contributing to your complaint. Once we have fully assessed you we will explain to you what is the cause of your complaint, commence any hands on treatment that may be indicated and finally give you some advice and/or exercises for you to do at home in order for you to optimise your recovery.

How many treatments are needed?

The number of treatments required depends entirely on the condition you present with however we aim to treat you as effectively as possible by reducing your symptoms and providing you with strategies to help manage you condition and optimise your recovery.

Do I have to pay on the day of treatment?

Yes you are expected to pay per session or you may wish to take out one of our monthly healthcare plans. We except cash, card and apply pay.

Cancellation policy

Missed appointments will set you back in your recovery, so we ask that wherever possible you keep all your appointments. If an appointment must be changed, 24 hours notice is appreciated. All missed appointments or cancellations made within 24 hours of the scheduled appointment time must be made up later the same day or within 24 hours to avoid a cancellation fee. This fee is not covered from compensable bodies and must be paid by the patient.

Frequently Asked Question

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Online Physiotherapy

Frequently Asked Question

Talk To Us

Online Physiotherapy

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